Privacy policy
Introduction
At The Neonatal Nurse Mum, your privacy is important to me. This Privacy Policy explains what personal information may be collected when you visit this website, how that information is used, and your rights regarding your personal data.
The Neonatal Nurse Mum provides educational information and resources relating to newborn and neonatal care. This website is not intended to collect medical records or other sensitive health information.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information I may collect
I may collect personal information that you choose to provide, such as:
• Your name
• Your email address
• Information you provide when completing the contact form
• Information you provide if you contact me directly
The website may also automatically collect certain technical information, such as your device type, browser, IP address and information about how you interact with the website. This may be collected through cookies and similar technologies.
Please do not submit confidential medical information, medical records or other sensitive personal information through the website contact form.
2. How I use your information
I may use the information you provide to:
• Respond to messages or enquiries you send through the website
• Provide and improve the information and resources available on the website
• Maintain the security and functionality of the website
• Understand how visitors use the website so that I can improve their experience
I will only use your personal information where there is a lawful basis for doing so under applicable UK data protection law.
3. Cookies and website analytics
This website may use cookies and similar technologies to help it function correctly, understand how visitors use the site and improve the overall experience.
Some cookies are essential for the website to work, while others may be used for analytics and other purposes. Where required, you will be given the option to manage your cookie preferences.
This website is created and hosted using Wix, which may process certain information on behalf of The Neonatal Nurse Mum in order to provide website hosting, security, analytics and related services.
You can manage or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of the website function.
4. How your information is stored and shared
Personal information submitted through this website will only be kept for as long as reasonably necessary for the purpose for which it was collected.
I do not sell or rent your personal information to third parties.
Your information may be processed by trusted service providers that help operate this website, such as Wix and other services used for website hosting, security or communication. These providers may process information only as necessary to provide their services.
I take reasonable steps to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
5. How long I keep your information
I will only keep your personal information for as long as necessary for the purposes for which it was collected, including responding to your enquiry and meeting any legal or administrative requirements.
When personal information is no longer required, it will be deleted or securely disposed of where reasonably possible.
6. Your data protection rights
Under UK data protection law, you have rights regarding your personal information. Depending on the circumstances, these may include the right to:
• Ask for a copy of the personal information I hold about you
• Ask for inaccurate information to be corrected
• Ask for your personal information to be deleted
• Ask for the use of your personal information to be restricted
• Object to certain uses of your personal information
• Ask for your information to be transferred to you or another organisation, where applicable
• Withdraw your consent where consent is the basis for processing your information
If you would like to exercise any of these rights, you can contact me using the details provid
ed at the end of this Privacy Policy.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
7. Children's privacy
This website is intended for parents, carers and adults seeking educational information about newborn and neonatal care. It is not directed at children.
I do not knowingly collect personal information directly from children through this website.
Parents and carers should avoid submitting identifying or sensitive personal information about their child through the contact form.
8. Third-party links
This website is intended for parents, carers and adults seeking educational information about newborn and neonatal care. It is not directed at children.
I do not knowingly collect personal information directly from children through this website.
Parents and carers should avoid submitting identifying or sensitive personal information about their child through the contact form.
9. Changes to this Privacy Policy & Contact
I may update this Privacy Policy from time to time to reflect changes to this website, the services I use or applicable legal requirements. Any updates will be published on this page.
If you have any questions about this Privacy Policy, how your personal information is used, or if you would like to exercise any of your data protection rights, please contact:
The Neonatal Nurse Mum
Email: hello@theneonatalnursemum.com
Last updated: 31 August 2026